General Terms & Conditions

 

Shipping / Customs Duty / Taxes

The price includes shipping costs and freight insurance fees.
Outside the EU we deliver duty unpaid (DDU=Delivery Duty Unpaid). Customs duty and import taxes of the recipient country will be paid by the recipient upon delivery. Please contact your local customs office for customs duty and taxes. We will send you the appropriate article number on your invoice.

Payment

Payment options as listed in the order form.

Acceptance of goods

The recipient has to check packages for outside damage upon arrival. Visible damages have to be indicated to the courier immediately. Damage of interior goods must be claimed with us within 48 hours after arrival.

Return of goods

Return of goods is possible within 14 days after receipt. Returned items must be in the original box and in new and unused condition. On returns from outside the European Union, we are not liable for costs by third parties (customs duty, non-refundable taxes etc.) involved in the return.

Warranty

Your chronograph is guaranteed against any manufacturing defect for three years from the date of purchase. The warranty does not cover damage resulting from maltreatment or improper use, damage resulting from any tampering with the watch by any party other than our service station, and wear and tear from normal use and aging.

Reservation of Ownership

All merchandise remains our property until payment has been received in full.

Place of Jurisdiction

73230 Kirchheim-Teck, Germany, if legally possible according to German laws.